People, not strategy, will enable organizations to thrive in uncertainty, says psychologist Susan David

UNLEASHOpens in a new tab highlights Susan David’s message at Workhuman Forum London that in times of AI disruption and constant transformation, organizations succeed through people — not just strategy. The article emphasizes Workhuman’s focus on emotional agility, psychological safety, and compassionate leadership, arguing that leaders must acknowledge employees’ emotions rather than suppress them. David’s core message was that employees navigating uncertainty don’t just need vision from leaders — they need to know their leaders genuinely “have their backs.”